OLYMPUS SURGICAL AMERICA
Olympus Surgical America is an operating division of Olympus Surgical & Industrial America Inc, a wholly-owned
subsidiary of Olympus Corporation, Japan. Olympus Surgical America is
an important part of the global Olympus network, with specific responsibility for
the sales and marketing of surgical endoscopy equipment for distribution in
the United States and Canada.
The Olympus Corporation
is a major international company operating in the industrial, medical and consumer
markets, specializing in optics, electronics and precision engineering, with group
sales of over $8bn in 2005/2006. For financial, Investor Relations,
Company Profile and Historical information on the Olympus Corporation please visit the
Olympus Global Corporate
Information site.
Please contact us on (800) 548-5515, complete the on-line inquiry form, or e-mail us at info@olympussurgical.com.
Olympus Surgical America has invested considerably in its facilities
in Orangeburg, New York, and now employs over 200 people to provide a complete
service to surgical endoscopy customers.
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MEDICALLY SPEAKING
Olympus Surgical America offers the full range of surgical endoscopy products and
instrumentation encompasing surgical specialities such as: Urology, Orthopedics,
Gynecology, Thoracic Surgery, General Surgery, Cardiology, Neurosurgery, Pediatrics,
Anesthesiology and ENT.
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KEEPING THE CUSTOMER SATISFIED
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Olympus Surgical America’s sales activity is supported by a dedicated Customer Services
team.
To improve the speed of response, the company has invested in a call management
system which prioritizes customer enquiries above all other calls.
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All customer service associates have direct access to stock, delivery
and pricing information, allowing most questions to be answered immediately.
Requests for literature and quotations are promptly sent and specifically targeted
mailers and product information bulletins ensure customers are kept up-to-date
with new product developments.
Order processing, sales administration, finance, product management, business systems
and other support functions all play a crucial role in the smooth handling of the
company’s internal and external communications.
SPREADING THE WORD
Olympus Surgical America has always recognized the benefits of maintaining a high
profile at exhibitions and seminars throughout the USA and Canada. Exhibition
stands are designed in liaison with external consultants, ensuring each product
is displayed to its best advantage.
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Communicating the features and benefits of the company’s products in the most effective
way is the responsibility of the group’s own design studio. This department designs
and produces all the company’s product literature, press releases and other sales
support and public relations material, maintaining a high profile for Olympus Surgical
America’s corporate image. |
COMMITMENT TO THE ENVIRONMENT
As a global company, there are a number of significant topics Olympus concerns itself
with, not the least of which is helping to ensure that future generations inherit
a safe and prosperous environment. The Olympus Eco-Product program is a commitment towards
this end, designing products with energy efficiency, reduction of hazardous substances,
and proper management and recycling at end of life in mind.
AN OPEN INVITATION
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The company extends an open invitation to customers, suppliers and prospective employees
to visit Olympus Surgical America and see for themselves how we operate – we
believe this is the only way to gain a true understanding of our commitment to the
customer.
If you would like to find out more information, simply contact us and we’ll be pleased
to make the necessary arrangements.
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Please contact us on (800) 548-5515, complete the on-line inquiry form, or e-mail us at info@olympussurgical.com.
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